FAQ
We have summarized the most frequently asked questions for you here
General
Foxtrail GO is an innovative, app-based game and a further development of the classic Foxtrails. It combines the digital and analog worlds and takes you to hidden locations where you have to solve tricky puzzles. Foxtrail GO is the perfect choice for anyone looking for an experience without long planning.
Foxtrail GO is a further development of our classic Foxtrails and, unlike our traditional Foxtrails, is purely digital.
As with Foxtrail, players discover new, unknown corners of a place in Foxtrail GO and are constantly surprised anew. The puzzles are just as creative, varied and surprising and contain the typical charm and humor of Foxtrail. The new product stands for the same high quality and unique experiences as the existing popular Foxtrails. In addition, each Foxtrail GO is individually designed and enriched with local cultural features, so that every single trail is unique.
Unlike the previous Foxtrails, Foxtrail GO does not have any physical, permanently installed posts, but is played with on-site conditions. Foxtrail GO has a game length of 1.5-2 hours and therefore tends to be shorter than traditional Foxtrails.
The aim is to successfully solve the tasks at various locations. There are a total of around 11 locations to visit. A machine part can be earned at each of these locations. The better the tasks are mastered and the more points are collected, the higher the value of the machine part that is won at that location. In the end, success depends on how well the tasks at the various locations have been solved and which machine parts have been obtained.
Foxtrail GO is exciting and amazing, offers variety and is fun. Each trail is unique and the puzzles are always different. From funny tasks to tricky sound recordings – there is plenty of variety and excitement.
Both as well as. The aim is to collect the most points as a team and create the best robot individually – the new playful form of “coopetition” (cooperation and competition).
A separate ticket must be purchased for each player. The minimum purchase quantity is two tickets per trail. This means that you can play alone, but you must buy two tickets.
Foxtrail GO is an outdoor experience. You should therefore dress appropriately for the weather and wear comfortable shoes that you can walk a few kilometers in.
In general, Foxtrail GO can be done in any weather – with the exception of severe weather warnings and the like, of course.
We recommend the game for ages 12 and up so that the puzzles can be understood and everyone can actively participate in the experience. Each player also needs their own cell phone to play.
The trails lead over rough terrain with inclines and stairs, which is why Foxtrail GO is not suitable for wheelchairs.
Due to inclines and stairs, the Foxtrail GO trails are generally not suitable for baby carriages.
Dogs are generally allowed on the Foxtrail GO trails. However, on certain trails you may have to enter a building for a task where dogs have to wait outside.
The destination is individual for each trail. However, it is always within a short walking distance of the starting point.
Booking
Tickets can be purchased directly here on the website. The starting documents will be sent by e-mail immediately after booking.
As soon as you have purchased a ticket via the website, you can start the game immediately. No reservation is necessary.
We accept the payment provider Twint, the major credit cards Visa, Mastercard and American Express, debit cards (formerly Maestro) or bank cards from Postfinance, Visa and Mastercard, as well as Postfinance e-finance.
In contrast to the classic Foxtrails, no real starting documents are required for Foxtrail GO. You will receive all the information, including the game code, by email immediately after booking. All you need per person is a fully charged cell phone with the Foxtrail GO app and valid tickets for the game.
After successful order you will receive an e-mail from us with the invoice details.
As Foxtrail GO does not integrate any public transport into the trail, you will not receive any public transport tickets.
No. There are no children’s prices or family discounts. Each group can decide for themselves how many cell phones they want to play with.
No, there is currently no group discount. All players pay the same price per person.
The ticket is valid for one year from the date of purchase and can be redeemed on any date within this period. Within 30 days of purchase, you have the option of returning the ticket free of charge if you do not need it. After this period, a refund is no longer possible.
As you don’t book a fixed start time, but buy a valid ticket and can start at any time, you don’t have to postpone your start time.
As you do not book a fixed start time, but purchase a ticket that is valid for one year from the date of purchase, you can start on any date and at any time within this period. This also eliminates the need to postpone a start time.
Yes, you simply buy the required number of additional tickets and all participants can join the same team at the start.
Yes, as long as you have tickets for the same trail, you can play together. One ticket entitles you to enter the corresponding Foxtrail GO trail. Simply go to the starting point where everyone enters their game code. One player then creates a team. Everyone who logs into the same trail will see the team and can join. Additional tickets can be purchased at any time to add players. As soon as the team leader starts the game, the team is no longer visible in the app and no new players can join.
During the game
You will receive the starting documents with all relevant information and the valid game code by e-mail. Once you have arrived at the starting location, all players enter their game code. One player creates a new team, which appears in the app and which the other players can join. As soon as all players have joined the team, the game can be started.
It is possible to take a break at any time. There is no time limit on your trail. Simply return to the app after your break and continue playing where you left off.
When you arrive at the starting location, you can enter the game code. One player then creates the team. The other players then join the team.
No, unfortunately it is not possible to add players at a later date.
There are tasks to solve at each location. If you solve a task correctly and without help, you will receive full points. If you need an additional tip, a few points will be deducted. But be careful: if you give the wrong answer, you will lose more points than if you take an additional tip and then solve the task correctly.
No. When searching for a new location, you can click on “Map” at any time. The item you are looking for is in the blue circle. Your position is marked with an arrow.